Since the beginning of this Pandemic over 17 months ago, we have continued to be open and honest with you about all things COVID and the effect on our business.
As you can imagine, in these turbulent times with snap border closures, it has been extremely challenging for us to unravel bookings at a moment’s notice, make changes, get clients home and navigate the myriad of different cancellations conditions and rebooking terms. Some bookings we have unravelled and rebooked up to 4 & 5 times.
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